Terms & Conditions – The Velvet Vogue

Welcome to The Velvet Vogue. By accessing our website or placing an order, you agree to comply with the following terms and conditions. Please read them carefully.

1. Use of Website

• You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others.

• Copying, reproducing, or using our content, designs, or images without prior written consent is strictly prohibited.

2. Product Information & Accuracy

• We make every effort to display accurate product details, including descriptions, images, colors, sizes, and availability.

• However, minor variations may occur, and we do not guarantee 100% accuracy in all cases.

3. Pricing & Availability

• All prices are listed in INR (₹) and are subject to change without prior notice.

• Product availability is not guaranteed and may vary.

4. Orders & Payments

• Orders are confirmed only after successful payment (except for Cash on Delivery, where available).

• We accept UPI, debit/credit cards, net banking, wallets, and other payment methods as displayed at checkout.

• Any customization or change in order must be requested within 12 hours of purchase.

5. Shipping & Delivery

• Orders are processed and shipped as per our [Shipping Policy].

• Delivery times are estimates and may vary depending on location and courier service.

6. Returns, Refunds & Cancellations

• Please refer to our [Returns & Refund Policy] for detailed terms on cancellations, returns, and refunds.

7. Limitation of Liability

• We are not responsible for indirect, incidental, or consequential damages arising from product usage.

• Our liability is limited to the value of the product purchased.

8. Governing Law

• These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Surat, Gujarat.

9. Policy Changes

• We reserve the right to update or modify these Terms & Conditions at any time.

• Continued use of our website after changes implies acceptance of the updated terms.

10. Contact Us

For any queries regarding these Terms & Conditions, please contact us:
📧 velvetvogue@gmail.com
📞 +91 9979024645
📍 227, Third Floor, Shyamdham Society, Yogi Chowk Road, Nana Varachha, Surat, Gujarat – 395010, India